Thursday, February 23, 2012

Introducing the NEW

Have you been on the Direct Line Cruises website lately?  There’s a lot of new and exciting additions that we think you’re going to like! We’ve created comprehensive travel center dedicated solely to cruising! Let me tell you about some of its exciting new features!

One of the things we’re most excited about is the newly created customer service center! You’ve told us you wanted access to your booking 24/7 with the ability to make modifications without having to call us.  I think we’ve achieved that! For those of you already booked, take some time to log in to your reservation and mosey around a bit. Name corrections, dining changes, credit card changes, adding loyalty numbers, requesting rate adjustment and prepaying gratuities can all be done in a few keystrokes. Then we’ve added links that lead you effortlessly through the mandatory guest registration process as well as the printing of electronic boarding passes. Did you notice how you can conveniently pull up driving directions that are integrated with Google maps! Now there’s no way you can get lost driving to the pier!   And my favorite addition, an animated cruise line purser that is there to advise you on every page!

We added an extensive collection of indispensable travel information tailored specifically to cruising, making the website a resourceful way for you to research your cruise vacation.  There’s practical info regarding embarkation ports, parking fees, transfer options and even some ideas on how to spend the day pre or post cruise! Direct Line Cruises’ ongoing effort to enhance the quality and availability of relevant information includes all-inclusive overviews of cruise lines and cruise destinations as well as ship reviews!  Be sure to check out our photo galleries and exciting video tours. Our travel partners Azamara Club Cruises, Carnival Cruise Line, Celebrity Cruise Line, Norwegian Cruise Line and Royal Caribbean Cruise Line are all well represented.  In addition, we’ve created a database of your most frequently asked questions, cruise line specific, where you can go to as a reliable source of cruise line policy and amenities. I’m so excited about our new cruise forum! It’s my hope we’ll be able to chat and share tips about our favorite past time, cruising!

We haven’t changed our sophisticated, user-friendly booking tool.  You’ve told us you love the searching and filtering capabilities allowing you to find a perfect cruise vacation based on options such as date, cruise line, ship, departure port or destination. Search results still offer current pricing with the capacity to book online, 24/7.  We’ve added an interactive deck plan to give you explicit visualization of cabin availability and location enabling you to select the perfect cabin with confidence. And be sure to check our new “Deals” page weekly!  It’s frequently updated with great last minute pricing selected by the Direct Line Cruises’ staff!

Are you familiar with the Direct Line Cruises Exclusive Client Care Program? You can read all about it on our site. Travel insurance included with cruises 5-nights or longer, a money-back service commitment, and a 3-way rate protection guarantee provide confidence and comfort for all those that book with Direct Line Cruises.

Please take some time to look around the website for yourself. If you like what you see and choose to book a cruise at or through the Direct Line Cruises' call center at (800) 352-8088 we'd like to say thanks!  Please enjoy up to $100 in onboard credits, travel insurance, our NEW 3-way rate protection guarantee plus much more on virtually any 5-night cruise or longer.  In addition, if you're one of the first 500 people to book their cruise on our newly updated website, you will receive a free Direct Line Cruises t-shirt.   Not ready to book?  That’s ok, because we have something for you too!  Everyone that visits our new website can enter to win a free cruise valued up to $1800!  Good luck!"

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