Wednesday, January 11, 2017

What is Princess Medallion Class?

What was the CEO of Carnival Corporation, Arnold Donald, doing at the Consumer Electronics Show in Las Vegas last week?  Talking about new technology to debut on Princess Cruises in the near future! A quarter-size smart “medallion” that can be worn as a bracelet (makes me think of a Fit Bit) and paired with the corresponding app called Ocean Compass will have the capability change the way we cruise!

Now you’re probably thinking that this is nothing new.  After all, Royal Caribbean has its RFID WOW Bands and Disney has Magic Bands.  However, per Mr. Donald, the Medallion has much more capability and features. The Ocean Medallion enables a new level of personalization that delivers an enhanced guest experience previously not available in the global vacation industry.

He describes the Ocean Compass as a personal digital experience concierge accessible by all guests
using interactive displays throughout the ship, on stateroom TVs or via guests’ own mobile devices.  For example, guests can find their way to venues around the ship, make reservations at the spa, specialty dining restaurant and shore excursions.  Guests can arrange celebrations, have food orders delivered to them anywhere onboard the ship, view their photographs, learn about the destinations they will visit and activities at each port of call and more. The Ocean Compass will alert guests to experiences based on their individual needs, wants and desires. More announcements surrounding innovations and enhancements from Medallion Class Ocean Vacations will be announced in the months leading up to the first sailing.

Princess Cruises Ocean Medallion Class will debut on Regal Princess in November.  It will then expand to Royal Princess and Caribbean Princess in early 2018. Ultimately, the plan, is to utilize the technology on other fleets in the Carnival Corporation family, which include Carnival, Holland America, Cunard, and Seabourn.

No comments:

Post a Comment